Open the hamburger menu and select “Add new domain.
In the new domain popup, enter the domain, without the protocol, e.g. “customdomain.com”.
If this is a domain that you already receive email with, such as with Google Workspace or Outlook, you will already have top level MX records, which you should not replace as this will stop your email. For this scenario you can use a “sub-domain” – any small combination of letters before the main domain to seperate the records.
The following screen will show the tray of your domains. Click the chevron next to the domain you just added to display the information for that domain. This contains a few domain records that you need to add in the DNS configuration for your domain, wherever it is registered.
The domain records are in fully qualified format, and many registrars require only the first part when adding the host. Examples of registrars where this is the case include Namecheap and GoDaddy.
Once you have added the domain records our system will run a verification in the backend and if everything is configured correctly the domain should be verified and ready to go within 15 minutes. Once verified you will see the green “verified” indicator next to the domain.
The final step is to change the primary domain for the aliases that you want to display primarily with that domain. Inbound messages will work with any of the domains you configure and the existing default one – the alias is unique to you. Changing the primary domain controls the version that is available to you to copy in your flyout, and is displayed in the wallet. To change the primary domain go to the “My aliases” screen and select the “settings” icon on the required alias. Select the primary domain on the right hand column and confirm to save.
